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BRANCH COLLECTION SERVICE:
In Store Branch Collection Service:
We are offering better exchange rates online. You can place a branch collection order in between office hours 9:00am to 6:00pm and visit any one of our branches to collect the booked currencies at the collection point. You can pay either by cash, debit or credit cards. The branch collection service is only valid for orders booked in between office hours and collected on the same day. For the collection order, print the order confirmation, produce it for the collection, otherwise, you can take the picture by your smartphone or simply show with giving your name to our cashier.
Note: We cancel all pending orders at the closing time those are not collected on the same day.
1. IF YOU ARE PAYING BY CASH THERE IS NO CHARGE.
2. PLEASE READ CUSTOMER NOTIFICATION FOR EXCHANGE PAYMENTS TERMS AND CONDITIONS, NECESSARY SUPPORTING DOCUMENTS WHEN YOU PAY BY CARD.
3.ONCE YOU HAVE COMPLETED A TRANSACTION, NO FORM OF REFUNDS PERMITTED, IN CASE OF REFUND TRANSACTION; WE WILL APPLY THE BUYBACK RATES, SO PLEASE ASK THE CUSTOMER SERVICE REPRESENTATIVE FOR THE RATES AND CALCULATIONS BEFORE YOU BUY ANY CURRENCY.
4.OUR COMPANY POLICY IS NOT TO ACCEPT SCOTTISH NOTES, HOWEVER, WE RESERVE THE RIGHT TO ACCEPT SCOTTISH AT OUR SOLE DISCRETION SUBJECT TO A CHANGE OF 2%.
FOREIGN CURRENCY CUSTOMER NOTIFICATION:
OUR CHARGES: WE BUY AND SELL ALL CURRENCIES WITH 0% COMMISSION AND THERE IS NO HIDDEN CHARGES WHEN YOU PAY BY CASH OR CARD.
|1||CASH <= £3000||NONE, WE RESERVE THE RIGHT TO DEMAND ID OR SOURCE OF FUNDS OR REASON OF TRANSACTION.|
|2||CASH >= £3001 and <= £6000||ONE PHOTO ID (PASSPORT/FULL UK DRIVING LICENSE). ” WE RESERVE THE RIGHT TO DEMAND SOURCE OF MONEY AND UTILITY BILL AS PROOF OF ADDRESS.|
|3||CASH >= £6001 and <= £7500||ONE PHOTO ID AND PROOF OF ADDRESS (PASSPORT/FULL UK DRIVING LICENSE AND UTILITY BILL OR BANK STATEMENT AS PROOF OF ADDRESS (VALID IN 3MONTH.) ” WE RESERVE THE RIGHT TO DEMAND SOURCE OF MONEY.)|
|4||CASH >=£7501||ONE PHOTO ID, PROOF OF ADDRESS AND SOURCE OF MONEY ( PASSPORT/FULL UK DRIVING LICENSE AND UTILITY BILL OR BANK STATEMENT AS PROOF OF ADDRESS (VALID IN 3MONTH) AND SOURCE OF MONEY (INVOICES, BANK STATEMENT)|
WE REGISTERED AND GOVERNED BY HMRC, FCA, ICO ETC AS MONEY SERVICES BUSINESS UNDER MONEY LAUNDERING REGULATION. SO, PLEASE TAKE THE EXTREME CARE OF THE MONEY LEGALITY AND TRANSACTION. OUR STAFF IS FULLY TRAINED AND QUALIFIED. THEY KNOW THE RESPONSIBILITY IN THE MONITORING AND REPORTING OF ANY ACTIONS THAT RAISE SUSPICIOUS. HMRC: 12653207 FCA: 565191
WE RESERVE THE RIGHT TO DEMAND ANY DOCUMENTS, REASON OF TRANSACTION AND REFUSE TO DEAL AT ANY STAGE OF THE TRANSACTION.