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Money Exchange Money Transfer Contact Us

Contact Us

Our proficient, persistent, and customer oriented team helps
exceed customer expectations

Call Us

Address

40 High Street North, East ham,
London E6 2HJ

Working Hours

  • Monday 8:30am–6:30pm
  • Tuesday 8:30am–6:30pm
  • Wednesday 8:30am–6:30pm
  • Thursday 8:30am–6:30pm
  • Friday 8:30am–6:30pm
  • Saturday 9:00am–6:00pm
  • Sunday 9:30am–5:00pm
  • Bank Holidays 9:30 am–5 pm (It may vary from time to time Call us to enquire)

FAQs

  • How can I place an order?

    It’s easy to order currency online from us, using our Click & Collect or Home Delivery service. Alternatively, visit our branch and you can buy Currency over the counter.

  • Once an order is placed what time I can collect

    Any confirmed order will be active for the particular day and can be collected during working hours (office hours Mon – Fri 8:30 am – 6:00 pm, Sat 9:00 am – 6:00 pm, and Sun 9:30 am – 5:00 pm)

  • Can I cancel my order?

    Yes, if you want to cancel your order. Please contact us at 020 8503 5222 (open Monday through Friday, 8.30 am to 7.00 pm, Saturday 9:00 am – 6:00 pm, and Sunday 9:30 am – 5:00 pm), or send an email to info@rakmoneyexchange.com

    Please keep in mind that after you have finished your order, it cannot be modified or cancelled without our permission, and in such cases, we have the right to levy a £10 administration fee. We also cannot promise that you will receive the same exchange rate as when you placed your order, and the shipping charge is non-refundable. For further information, please contact us or see our website’s terms and conditions page.

  • Can I change my order?

    Yes, if you want to modify your order. Please contact us at 020 8503 5222 (open Monday through Friday, 8.30 am to 7.00 pm, Saturday 9:00 am – 6:00 pm, and Sunday 9:30 am – 5:00 pm), or send an email to info@rakmoneyexchange.com

  • How can I make a payment for my Click & Collect order?

    You can choose either to pay with a Debit card or cash. Card payments need Photo identification, and there are no additional fees.

  • Locate Us