Money Exchange Money Transfer Contact Us

Can I cancel my order?

Yes, if you want to cancel your order. Please contact us at 020 8503 5222 (open Monday through Friday, 8.30 am to 7.00 pm, Saturday 9:00 am – 6:00 pm, and Sunday 9:30 am – 5:00 pm), or send an email to

Please keep in mind that after you have finished your order, it cannot be modified or cancelled without our permission, and in such cases, we have the right to levy a £10 administration fee. We also cannot promise that you will receive the same exchange rate as when you placed your order, and the shipping charge is non-refundable. For further information, please contact us or see our website’s terms and conditions page.