How can I place an order?
It’s easy to order currency online from us, using our Click & Collect or Home Delivery service. Alternatively, visit our branch and you can buy Currency over the counter.
Once an order is placed what time I can collect
Any confirmed order will be active for the particular day and can be collected during working hours (office hours Mon – Fri 8:30 am – 6:00 pm, Sat 9:00 am – 6:00 pm, and Sun 9:30 am – 5:00 pm)
Can I cancel my order?
Yes, if you want to cancel your order. Please contact us at 020 8503 5222 (open Monday through Friday, 8.30 am to 7.00 pm, Saturday 9:00 am – 6:00 pm, and Sunday 9:30 am – 5:00 pm), or send an email to info@rakmoneyexchange.com Please keep in mind that after you have finished your order, it … Read more
Can I change my order?
Yes, if you want to modify your order. Please contact us at 020 8503 5222 (open Monday through Friday, 8.30 am to 7.00 pm, Saturday 9:00 am – 6:00 pm, and Sunday 9:30 am – 5:00 pm), or send an email to info@rakmoneyexchange.com
How can I make a payment for my Click & Collect order?
You can choose either to pay with a Debit card or cash. Card payments need Photo identification, and there are no additional fees.
